Month:

Staff turnover, absenteeism, loss of good people, time spent on people problems: dealing with staff issues frustrates most managers and is a major cost to any business. One of the main causes of disruption in the
work is conflict – between employees, between business partners, between managers and staff. A recent survey by the Chartered Institute of Personnel and Development (CIPD) revealed that 72% of HR managers said that employees contact them to resolve a workplace conflict and 72% to raise a grievance. (People Management January 2016 p.37) Continue reading “A Pragmatic Approach”