We are continuing to offer a full range of services during the Covid-19 lockdown. For obvious reasons, some modifications are necessary to the manner in which we provide those services. In particular, all meetings, consultations and mediations will be conducted by telephone or using virtual meeting platforms such as Zoom. It is possible to conduct effective remote mediations using zoom, utilising the facility for virtual breakout rooms in order to allow for separate confidential conversations to take place.
In addition, during the course of the lockdown, we are offering free consultation and other conflict management services to businesses or organisations providing frontline or keyworker services. If a dispute or issue has arisen directly from the pandemic or its consequences, we will provide consultation and advice free of charge to assist in the resolution of the issues and if required and all parties agree, we may also provide free mediation services.