A Few Key Pointers
The cost of workplace conflict is eye-wateringly high. Many of the costs are also hidden or difficult to calculate because of the unpredictable or unknown impacts that conflict can have on almost every aspect of a business – see The Unassailable Business Case. There are obvious costs such as legal bills for advice and representation, but in addition, there is a whole array of other costs, some of which can be calculated and others that can only be guessed at. These ‘hidden’ costs include (but are certainly not limited to) the following: Continue reading “How to Start Managing Workplace Conflict”